Shipping Terms

Processing Time
Order are processed within 3-5 working days after payment received.

Shipping Duration
Delivery time varies by destination:

West Malaysia: 1–3 working days
East Malaysia: 3–7 working days
International: 7–21 working days (depending on country & courier)

Shipping Fees
Shipping fees are calculated at checkout based on weight, size, and destination.

Courier Partners
We ship using reliable couriers such as PosLaju, J&T, DHL, UPS, FedEx, and others depending on the region.

Tracking
A tracking number will be provided once your order is shipped.

Delays
Shipping delays may occur during peak seasons, customs clearance, or unexpected logistic issues. We appreciate your patience and understanding.

Wrong Address / Undeliverable Package
Please ensure your shipping details are accurate. We are not responsible for delays or losses due to incorrect addresses.

International Duties & Taxes
For international orders, customs duties and import taxes (if any) are the responsibility of the buyer.